Privacy Policy

We collect your email address, name, and Premium status to provide the Scanily service. By default, documents you scan are stored only on your device and are never sent to our servers.

Premium users may enable Cloud Sync. When enabled, your document files are encrypted on your device using AES-256-GCM before being uploaded, and they are stored on our servers only in that encrypted form.

Scanily is not end-to-end encrypted. We hold your encryption key on your behalf, which means we are technically able to decrypt your documents. We do this so that you can restore your library on a new device — an encryption key only you held would make your documents unrecoverable the moment you lost it. We do not access the contents of your documents except where necessary to operate the service or where required by law.

Document metadata — title, tags, page count, and document type — is stored unencrypted so the service can list and organise your files. Text extracted by OCR is never uploaded and stays on your device.

Sync is opt-in and can be disabled at any time from Settings. Disabling sync does not delete your cloud copies; you can remove them by deleting your account.

Your data is used solely to authenticate you, manage your Premium period, sync your documents across devices (if you enable Cloud Sync), and send documents you explicitly request via the email feature. We do not sell your data to third parties.

We rely on a small number of providers to operate Scanily, and your data reaches them only for that purpose: Chargily (payments), Resend (transactional email), Neon (database hosting), Cloudflare R2 (encrypted document storage), Upstash (session and rate-limit caching), and Sentry (error monitoring).

Signing in sets a single session cookie so that we can keep you signed in. We do not use advertising or analytics cookies.

Payment processing is handled by Chargily. We do not store your payment card details. We receive only a confirmation of successful payment.

Your account data is retained while your account is active. You can delete your account at any time from the Settings screen in the app, or from the account deletion page on this site. Deletion permanently removes all your data, including any cloud-synced documents.

For privacy enquiries, contact us at support@scanily.net.